1Introduction
qbajeeWelcome to . We believe that complete honesty and transparency about user data are the foundation of any trustworthy gaming platform. This Privacy Policy This document will inform you in detail about qbajee What personal data we collect, why we collect it, how it is used, and the measures we take to keep it safe.
qbajeeBy using 's website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy. Please read this document carefully. If you have any questions, feel free to reach out to our support team.
This Privacy Policy has been drafted in accordance with international data protection standards (GDPR-inspired) and applicable laws of Bangladesh.
qbajeeThe core goal of 's Privacy Policy is to be completely transparent with you. We never use your data unlawfully or sell it to third parties. Your trust is our greatest asset.
2What Information We Collect
qbajee To provide you with our services, the following types of data may be collected:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, National ID number | KYC Verification & Account Registration |
| Contact Information | Mobile number, email address | Account Communication & Security Verification |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device information, browser | Security & Technical Support |
| Usage Data | Gaming history, betting patterns | Service Improvement & Responsible Gaming |
We only collect data that is necessary to provide you with our services. No unnecessary or excessive data is collected.
3How We Collect Information
qbajee Your information is collected in a number of ways:
- Directly from you: At registration, when submitting documents for KYC verification, or when contacting our support team.
- Automatically: When you qbajeeWhen you use 's website or app — through cookies, log files, and other tracking technologies.
- Via Payment Processors: Transaction data received from payment gateways during deposits or withdrawals.
- From Third Parties: Limited data from identity verification or fraud prevention service providers, used solely for security purposes.
We never collect sensitive data without your knowledge or consent.
4How We Use Your Information
Data We Collect qbajee Used solely for the following purposes:
- Account Management: To create, manage, and secure your account.
- Service Delivery: To deliver gaming, betting, and payment services smoothly.
- KYC & Legal Compliance: To comply with identity verification and Anti-Money Laundering (AML) regulations.
- Customer Support: To resolve your issues quickly and effectively.
- Responsible Gaming: To detect unusual betting patterns and offer assistance when needed.
- Promotions & Offers: To send you relevant offers based on your preferences (with your consent).
- Technology Improvements: To analyze and improve your experience on the platform.
- Fraud Prevention: To detect and prevent suspicious activity.
Your data will not be used for any purpose beyond those stated above. If we ever need to use it for a new purpose, you will be notified in advance.
6Data Protection Measures
qbajee Industry-leading security technologies are used to protect your data. Our security measures are detailed below:
- SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption — the same level of security used by banks.
- Firewall Protection: Advanced firewalls and intrusion detection systems are in place to prevent unauthorized access.
- Two-Factor Authentication (2FA): Two-step verification is available for account login.
- Regular Security Audits: Regular security assessments are carried out by independent third parties.
- Restricted Staff Access: Only authorized personnel may access your data, and only for specific, permitted reasons.
- Data Backup: Our secure backup systems bring the risk of data loss to virtually zero.
In the event of a security breach, we are committed to notifying affected users within 72 hours.
7Cookie Policy
qbajee's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
Types of cookies we use:
- Essential Cookies: Keeping you logged in and verifying your identity are essential for the platform to function — these cookies are always active.
- Performance Cookies: Helps us analyze which parts of the site are most used so we can improve your experience. Used only with your consent.
- Functional Cookies: Remembers your language preference and other settings. These are also consent-based.
- Marketing Cookies: To show you relevant promotions. These are entirely optional and can be turned off at any time.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.
8Your Rights
qbajeeAs a user, you have the following rights over your data:
- Right to Access Your Data: You can request to see what data we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances (such as after account closure), you may request that your data be deleted.
- Right to Restrict Processing: You may request that we stop using your data for specific purposes.
- Right to Data Portability: You can request a copy of your data in a machine-readable format.
- Right to Object: You may object to the use of your data for marketing or other specific purposes.
- Right to Withdraw Consent: You may withdraw your consent at any time.
To exercise any of the rights above, please contact us. Email: [email protected] — We aim to respond within 30 days.
9Data Retention Period
qbajee How long we retain your data depends on its type and applicable legal requirements:
- Account Information: For the duration the account is active, and up to 5 years after closure.
- Financial Transaction Data: Up to 7 years, as required by law.
- KYC Documents: Up to 5 years after account closure.
- Customer Support Records: Up to 3 years.
- Technical Logs: Typically 90 days.
After the designated retention period, data is securely deleted or anonymized. The period may be extended for legal requirements, in which case you will be notified.
10Protection of Minors
qbajee Strictly for users aged 18 and above. We never knowingly collect or store personal data from minors.
- Age is verified at the time of registration.
- Age is verified through government-issued ID during the KYC process.
- If a user is suspected to be underage, their account is suspended immediately.
- Any data from minors collected inadvertently is promptly deleted.
If someone you know is a minor and is using qbajee If you become aware of any unauthorized use, please notify us immediately.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
11Policy Updates
qbajee This Privacy Policy may be updated as needed. We will notify you based on the nature of the changes:
- Minor Changes: The "Last Updated" date at the top of the page is updated.
- Major Changes: Advance notice will be sent to your registered email or mobile number.
- Major Changes: Consent to the updated policy is obtained upon logging in to the platform.
Even After Changes qbajee Continued use of the platform will be considered acceptance of the updated Privacy Policy. If you do not agree to the new policy, you have the option to close your account.
The date of the most recent update is always displayed in the hero section of this page. We recommend checking it regularly.
12Contact
For any questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection team:
- Email: [email protected]
- Subject Line: Write "Privacy Policy – [Your Subject]."
- Response Time: Typically within 7 business days.
To process your request properly, please contact us from your registered email or mobile number and include your username for any account-related matters.
Our 24/7 live chat support is also available. qbajeeLog in to and start a live chat right away.